Shipment processing time
Please allow for 1 week for your order to be processed. I am a one-woman team and I am working hard to get your order sent out as quickly and carefully as possible! If I am experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, you will be contacted via email. Your patience is greatly appreciated <3
Shipment confirmation & order tracking
Once your order is shipped, you will receive an email/SMS confirmation with tracking information. The tracking number will be active within 24 hours.
When will my order arrive?
Domestic orders should arrive 3-5 days after receiving your shipping notification. International orders can take around 1-3 months depending on where you are in the world. Please note that covid related delays are still affecting shipment times, especially for international orders.
Please note – If you have not received your order even after 14 days of placing it, kindly connect with me via our Instagram account Direct Message.
Returns & Exchanges
I do not accept returns/exchanges. I am also not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Also, kindly record a video before opening the packaging.
Please save all packaging materials and damaged goods before filing a claim.